| FREQUENTLY ASKED QUESTIONS

What do I need to do a credit application?

If you are coming in to do a credit application, we may ask for: Proof of income (recent pay stub) Social Insurance Number 2 pieces of ID (Driver's License, Health Card, ect.) Proof of tax exemption (if applicable)

What is a Toyota Certified Used Vehicle?

In order for one of our pre-owned vehicles to become Toyota Certified, it must: Pass the rigorous Toyota Certified Used Vehicle 127-point Quality Assurance Inspection, performed by a Toyota Factory-Trained Technician. The complete history of the vehicle must be known. Vehicle has to be without frame damage, rust or corrosion, flood or excessive wear and tear and have less than 140,000 km. Complete a thorough detailing and reconditioning of both the interior and exterior of the vehicle and must be reconditioned to meet all Toyota Certified Used Vehicle mechanical, detailing and appearance standards. Vehicle must have a minimum of 12 months / 20,000 km Powertrain and Roadside Assistance coverage. Along with the benefit of a stringent mechanical evaluation and extensive reconditioning process, some other highlights of the Toyota Certified Used Vehicle Program include: Low interest financing as low as 1.9% 24 hour Roadside Assistance Coverage Free first oil / filter change Complementary full tank of gas 7 day / 1500 km exchange privilege CarProof vehicle history report Minimum 12-month / 20,000 km Powertrain warranty honoured at over 1,500 Toyota Dealers in Canada and the U.S

What is an appraisal?

An appraisal is an evaluation of a vehicle, which represents a dealer's assessment of what the dealership would be willing to pay you for your vehicle. This offer to purchase may be contingent on your purchase of another vehicle from the dealership.

Would I be better off financially to sell my current vehicle privately?

There may be costs involved with selling your vehicle privately. Many customers find that the convenience of trading in their currently owned vehicle, plus the tax savings it provides on the new vehicle purchase, provide a benefit when compared to the time requirements, financial costs (such as advertising, vehicle repairs), and hassle, of selling a vehicle privately.

What do I need to bring when picking up my vehicle?

When you come to pick up your newly purchased new or used vehicle, you'll need to bring: Driver's License Registration for trade-in vehicle (if applicable) VOID cheque Payment for balance due (if applicable)

Is there a real Frank Dunn?

Yes! He does indeed exist and I'm sure if you met him, you'd like him.

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