| FAQ - Collision Repair & Insurance Claims

What should I do in the event of a collision?

Do I need to report the collision to the police?

How do I start the process of making an insurance claim?

What should I do if my vehicle is too damaged to be driven?

Do I get to choose the body shop that repairs my vehicle?

What if my vehicle is leased?

Why should I insist on a Toyota Certified Collision Centre?

How is it determined if my vehicle will be written off by SGI?

I disagree with the appraisal of my vehicle by the SGI adjuster. Is there anything I can do?

How much will my insurance deductible cost?

How long do I have to get my vehicle repaired under an insurance claim?


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